Order Support
Get assistance with order confirmation, tracking, changes or cancellation.
Contact us
We Would Love to Hear From You
Let’s start a conversation.
Have a question about a product, order or delivery? Contact the Urban Knot team and we will be happy to assist you.
Your Logo
Here
Here
Contact Information
How can we help?
Our customer care team can assist with products, orders, payments, delivery, returns and general questions.
Call or WhatsApp
+92 319 9164852
Email
info@urbanknot.pk
Location
Lahore, Pakistan
Business Hours
Monday – Saturday
10:00 AM – 9:00 PM
Send a Message
Contact our team.
Complete the form below and we will respond as soon as possible.
Product Guidance
Need help choosing a tie, colour or gift set? Our team can guide you.
Returns & Exchanges
Contact us regarding an eligible return, exchange or damaged product.
Bulk Orders
Contact us for wedding, corporate or other bulk order requirements.
Quick Answers
Frequently asked questions
How quickly will I receive a response?
Our team normally responds during business hours. Messages received outside business hours will be reviewed on the next working day.
Where can I find my order number?
Your order number appears in the confirmation email or message sent after your order was successfully placed.
Can I change my order after placing it?
Contact us as soon as possible. Changes may be possible before the order is processed or handed over to the courier.
Do you accept bulk or corporate orders?
Yes. Select “Bulk or corporate order” in the contact form and provide your required quantity, products and preferred delivery date.