Welcome to Urban Knot. These Terms & Conditions govern your access to and use of our website, products and services. By visiting our website or placing an order, you confirm that you have read, understood and agreed to these terms.

If you do not agree with any part of these terms, please do not use our website or submit an order. You must be at least 18 years old or use the website under the supervision of a parent or legal guardian.

We make every reasonable effort to display our ties, gift sets and accessories accurately. Product colours may appear slightly different depending on your screen, lighting or device settings.

All products are subject to availability. We may limit quantities, update a product or discontinue an item without prior notice.

Prices are shown in Pakistani Rupees (PKR) unless stated otherwise. Delivery charges, where applicable, will be shown before your order is confirmed.

Available payment options may include Cash on Delivery and other methods displayed at checkout. You are responsible for providing complete and accurate billing information.

Submitting an order is an offer to purchase. Your order is accepted only when we confirm it for processing. We may contact you by phone, email or message to verify order details before dispatch.

We may cancel or refuse an order due to suspected fraud, incorrect information, stock issues, pricing errors or delivery limitations.

We deliver to serviceable locations across Pakistan. Delivery estimates are provided in good faith and may be affected by courier operations, public holidays, weather or circumstances beyond our control.

Please provide a complete delivery address and reachable phone number. Address changes may not be possible after dispatch.

Returns and exchanges are handled according to our Return & Refund Policy. Items must be unused, unworn and returned with their original packaging, tags and proof of purchase.

Personalised items, sale items and products damaged through misuse may not be eligible. Contact us promptly if you receive an incorrect or damaged item.

All website content—including the Urban Knot name, logo, product photographs, graphics, text and page design—is owned by or licensed to Urban Knot. It may not be copied, republished or used commercially without written permission.

You agree not to misuse the website, interfere with its operation, attempt unauthorised access, introduce malicious code, scrape content, make fraudulent purchases or use the website for unlawful activity.

We use the information you provide to process orders, deliver products, provide support, prevent fraud and improve our service. Please review our Privacy Policy for further details.

To the fullest extent permitted by law, Urban Knot will not be liable for indirect, incidental or consequential loss arising from use of the website or products. Nothing in these terms excludes rights that cannot legally be excluded.

These terms are governed by the laws of Pakistan. Any unresolved dispute will be subject to the jurisdiction of the competent courts in Lahore, Pakistan.

We may revise these terms to reflect changes to our business, services or legal obligations. The latest version will be posted here with its effective date.